Estelar Cartagena de Indias

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About the hotel

Set in the Bocagrande district in Cartagena de Indias, 1.4 km from Cartagena's Gold Museum, Estelar Cartagena de Indias Hotel y Centro de Convenciones boasts air-conditioned rooms with free WiFi throughout the property. Guests can enjoy the on-site restaurant. Every room comes with a flat-screen TV, a minibar and a private bathroom. You will find a 24-hour front desk at the property. An outdoor swimming pool is featured. Palace of the Inquisition is 1.4 km from Estelar Cartagena de Indias Hotel y Centro de Convenciones, while Bolivar Park is 1.5 km from the property. Rafael Núñez International Airport is 6 km away

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Popularity

8.9

Very good

General

6983

Tripadvisor 9/10

2629

Booking 8.9/10

3292

Expedia 8.8/10

1062

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Wi-fi

Car park

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9.2/10

Staff and Service8.8/10

Amenities8.8/10

Property conditions and facilities9/10

10 / 10

Tanya

Perfect Hotel for our Babymoon!!! I will definitely go back

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21 Feb 2025

10 / 10

Jaime

Loved it.

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18 Feb 2025

10 / 10

Janine

This property is beautiful and well maintained. Our room was comfortable and clean. The pool area is wonderful. The staff was so friendly and helpful. Albert was a great waiter! We ate at every restaurant on the property and nothing disappointed! I felt safe walking around with no issues. The beach in front of the hotel is not the best. It’s rocky and not very clean but it is a very easy walk to a better option. Getting to the Centro was an easily accessible and cheap Uber ride away! Overall, this hotel is amazing and I look forward to staying there again!

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17 Feb 2025

10 / 10

Patricia Yvette

Everything was excellent, workers very friendly, you feel like you’re in a resort. The skyview bar was spectacular, pool very nice and clean. Would recommend 👍

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17 Feb 2025

Information about the area

Bocagrande, Colombia

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What’s nearby

Bocagrande Beach - 0.08 km
Baru Island - 0.08 km
Naval Park - 0.23 km
Navas Dock - 0.25 km
Cartagena Bay - 0.67 km
Flanaga Park - 0.85 km

Getting around

la bodeguita dock, co - 1.24 km
cartagena cruise port, co - 2.48 km
(CTG) Cartagena de Indias, Rafael Nunez, CO - 5.74 km

About accommodation

General

Air conditioning
Soundproof rooms
Family rooms
Elevator
Safe
Smoke-free property
Pet friendly
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access

Activities

Back massage
Facial treatments
Haircut
Hair coloring
Body wrap
Spa facilities
Sauna
Spa
Spa lounge/Relaxation area
Couples' massage
Spa/Wellness packages
Body scrub
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Hairstyling
Head massage
Waxing services
Full-body massage
Hand massage
Turkish/Steam Bath
Beauty services
Solarium
Light therapy
Foot massage
Pedicure
Neck massage
Body treatments
Manicure
Makeup services
Massage
Hair treatments
Fitness

Services

Fax/Photocopying
Room service
Ironing service
Airport shuttle (additional charge)
Shuttle service
Tour desk
Packed lunches
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Suit press
Business center
Hair/Beauty salon
Concierge
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry

Safety features

Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals
Process in place to check health of guests

Physical distancing

Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Special diet meals (on request)
Wine/Champagne

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Terrace
Sun deck

Parking

Private Parking
Parking

Accessibility

Wheelchair accessible
Toilet with grab rails

Pool and Spa

Beach chairs/Loungers
Pool bar
Pool with view
Beach umbrellas
Swimming pool
Kids' pool

Transportation

Airport pickup
Airport drop-off

Languages

English
Español

About the rooms

The accommodation has 318 rooms:

Bedroom

Childrens' cribs

General

Ironing facilities
Safe
Key card access

Services

Wake-up service

Room Amenities

Non-feather pillow

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Shampoo
Shower
Private bathroom

Media & Technology

Telephone
Radio
Cable channels
Flat-screen TV

Food & Drink

Minibar

Internet

Wireless internet

Outdoors

Balcony

View

Sea view

Living Area

Sitting area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Kuzina

Access for guests and visitors
No reservation required

Maki Bar

Access for guests and visitors
No reservation required

Plaza cafe

Access for guests and visitors
No reservation required

51 Sky Bar

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

Nearby

Reservation

No reservation needed

Cost

Additional charges may apply

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are allowed on request. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay. Breakfast is not included for children under 11 years of age when using existing beds and should be paid at the hotel upon check in. If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child). If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law. Pets allowed for an extra charge per night. Dogs and cats welcome. 1 per room (up to 30 lbs). Pets cannot be left unattended. Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation All guests are required to show a photo identification upon check-in. When booking more than 9 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Accomodation license number

45536